Important Customer Information

Price and shipping

The prices are inclusive of VAT. The shipping costs depend on the quantity of goods ordered and the shipping method you are submitting your order before shipment.


"Checkout" the presentation of products in our online shop is not a legally binding offer but a non-catalog After you have entered your personal data and click the button in the final step of the ordering process enter a binding order in the shopping cart were from. The confirmation of the order follows immediately after sending the order. The purchase comes with our delivery confirmation or delivery of goods.
Treaty text

The contract will be filed. You can use the general terms and conditions at any time on this page and save it to your computer. The actual order and the general contract terms will also be sent by email.

The estimated delivery time, please refer to the product description. If there are no data, the delivery takes place in order acceptance within 30 days.

You may revoke your contractual declaration within two weeks without giving reasons in writing (eg letter, fax, e-mail) or by returning the goods, unless you have acted in the exercise of your commercial or professional activities (orders by entrepreneurs). The period begins with receipt of the goods and detailed instruction in text form. (That's right only for virgin material) to meet the deadline, the timely dispatch of the cancellation or the goods. The revocation must be sent to:

Katrin Zech, Veckerhägerstrasse 13, 34346 Hann Munden

In the case of an effective withdrawal, the mutually received benefits and any benefits (eg interest) surrendered. Can you give us the received achievement totally or partly or only in deteriorated condition, you must pay us compensation for the value. This does not apply if the deterioration of the goods to their examination, as they would in a retail store, is due. In addition, you can avoid paying compensation by not using the goods as your property and omitting everything, which impairs their value. Transportable items are to be returned. You have to bear the cost of return shipment if the delivered goods ordered and if the price of the returned article exceeds the amount of 400 €. The revocation does not exist for

* Goods which are produced according to customer specifications or clearly tailored to personal needs or which are not by their nature are suitable for a return or spoil quickly or whose expiration date has passed,
* Audio or video recordings or software if the delivered data carriers have been unsealed by you,
* Newspapers, magazines and journals.
* Second-hand goods of all kinds

- End of the cancellation -


The warranty is subject to legal provisions. Information about possible additional manufacturer's warranties, please refer to the product documentation.

You can contact our customer service on weekdays 10:30 to 17:30 by phone: 05541 7550987 and by email at